On a daily basis, our two main distribution points, Poole, England, and Shanghai, China, supply ingredients to customers in over 50 countries.
Thanks to our global logistics expertise, we are usually able to ship orders within 48 hours of request. We get you what you need, when you need it.
We know our suppliers personally
We go back to the source, working directly with growers and farmers across six continents. We've enjoyed decades of cooperation with many of our suppliers, building relationships and trust over three generations. We establish a face-to-face presence with our growers and distillers that ensures our knowledge extends from our offices all the way to the field in India or the factory in China.
Worldwide communications
With offices and personnel stationed across four different time zones (BRT, GMT, CET and CST), we respond quickly and efficiently to our customers' needs. Our main offices are located in London, Poole, Shanghai and Hong Kong, and we have representatives in Brazil, France and Germany. Our multicultural staff speak a variety of languages including English, Mandarin, French, Portuguese, Bulgarian, Polish, Hindi, Indonesian and Spanish.
High quality facilities
Though we operate across the globe, our subsidiaries are highly interconnected. Combined, we boast a total of 10,000 square meters of storage and processing space, research and development and quality control labs. Above all we are dynamic: as emerging markets continue to grow, so do we. If you are looking for specifics, please read more about the facilities at each of our subsidiaries.